Legal

Donation Policy

How donations are used

Donations fund communication credits, transportation, art supplies, publishing, education, and reentry services through approved vendors and verified programs.

Restricted use

LynxConnect does not send unrestricted cash to incarcerated individuals. Funds are routed to approved services.

Refunds & disputes

Contact support within 14 days. Approved refunds return via the original payment method when possible.

Verification

Campaigns and recipients are subject to identity and safety review.

Effective 8/3/2026. LynxConnect may update this policy from time to time.