Privacy Policy

We collect the information you give us when you create an account and use LynxConnect: name or display name, email address, mobile phone number, messages and content you submit, membership and payment metadata, and basic usage and device information needed to operate and secure the platform.

Personal information is stored on access-controlled infrastructure, transmitted over encrypted connections, and available only to the accounts and personnel who need it to deliver the service. We apply row-level access rules so members can only reach their own data, and we review accounts and content for safety and fraud.

Mobile phone numbers are never sold or shared with third parties for marketing purposes.

SMS consent is not shared with third parties or affiliates for marketing purposes. We use phone numbers and messaging consent only to deliver the messages described below, through the telecommunications providers that transmit them on our behalf.

• Account verification
• Security alerts
• Customer support
• Service notifications
• Account updates

Message frequency varies. Message and data rates may apply. You can reply STOP to unsubscribe at any time, or reply HELP for assistance.

To operate and improve the platform, verify accounts, process memberships and donations, protect members from fraud and abuse, provide support, and comply with legal obligations.

We share information only with service providers under contract who help us run the platform (such as hosting, payment processing, and message delivery), with approved partners for programs you enroll in, or when required by law. We do not sell your personal information.

We keep information for as long as needed to provide the service and meet safety and legal requirements. You may request access, correction, or deletion of your information, subject to legal and safety limits.

Questions about this policy or your data? Email support@lynxconnect.org.